Part-time Support Officer

 

Contract Type: Part-time

Working Hours: Up to 20 hours per week 

Location: Liverpool & Edinburgh

Salary: £7.38 per hour or £7.83 per hour for those over the age of 25        

 Overall Purpose of the Job:

A dynamic individual who envisions a fun & challenging career in education consultancy and will effectively promote international education and provide support to the sales team.

The key tasks include but are not limited to:

  • Share responsibility for the recruitment of international students and actively assist the team to achieve recruitment targets.
  • Provide high quality after-sales consultation and customer service.
  • Any and all administrative tasks involved in processing student applications.  This will include but not be limited to prepare application documents, forward them to the university, track their progress, enter and update the information in student files.
  • Liaise with universities and students to track students’ applications, arrange interviews, and answer any general or specific enquiries as well as advocate on behalf of students.
  • Provide support for the recruitment of international students and actively assist the team to achieve recruitment targets.
  • Be available for ad hoc and regular company training where necessary and be prepared to deliver information sessions at regular company meetings.  Also be available for university information sessions and familiarisation trips.
  • Maintain good communication with colleagues and keep the centre manager informed of application statuses or problems.
  • From time-to-time undertake other relevant tasks as requested by the centre manager or the company.

Required Knowledge, Skills and Experiences:

  • Have or be studying towards a university degree in any discipline.
  • Have excellent written and verbal communication skills in English and Mandarin.
  • Have excellent customer service and communication skills
  • Be responsible, mature, organised, and honest.
  • The successful candidate must, by the start of the employment, have permission to work full-time in the UK.
  • Be a committed team player but also be dependable enough to work individually with minimum supervision
  • Be able to meet targets and deadlines and work well under pressure.
  • Be able to demonstrate initiative to develop and improve services. 

How to Apply:

If you are interested in this position, kindly send your CV together with a cover letter detailing your experiences and skills in relevant area to the following email at recruitment@xinlung.com

Please also quote the source from which you obtained the job advertisement and specify your desired location.

You should have the right to work in the UK.

Only shortlisted applicants will be contacted accordingly. 

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