Privacy and Cookies Policy

UKEC is committed to protecting your personal information when you are using UKEC website. We want our services to be safe and enjoyable environments for our audience. This Privacy and Cookies Policy relates to our use of any personal information we collect from you via any UKEC website that links to this Privacy and Cookies Policy and UKEC’s social media on other websites.

It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person.

This Privacy and Cookies Policy explains the following:

 

  • Our Principles.
  • The types of personal information that we will collect about you.
  • How UKEC will use your information we collect about you.
  • the use of cookies on UKEC website.

 

As used throughout this policy, the term “UKEC” refers to the UKEC (abb. of United Kingdom Education Center) and its offices worldwide. By visiting UKEC, you are accepting and consenting to the practices described in this Privacy Policy.

Our Principles

1. We do our utmost to protect the privacy of our users through the appropriate use of secure technologies. This means:

  • We ensure that we have appropriate physical and technological security measures to protect your information.
  • We ensure that when we outsource any processes that the service provider employs appropriate security measures.

2. We will respect your privacy. We will never share your email address with any third parties without your permission.

3. We will collect and use individual user details only where we have legitimate business reasons and are legally entitled to do so.

4. We will be transparent in our dealings with you as to what information about you we will collect and how we will use your information.

5. We will use personal data only for the purpose(s) for which they were originally collected and we will ensure personal data are securely disposed of.

How we will use your information

1. Controllers of personal information

Any personal information provided to or gathered by UKEC is controlled by UKEC (the data controllers), whose registered office is at: UKEC, 1st Floor, St James Building, 79 Oxford Street, Manchester, M1 6 FQ.

2. What personal information about UKEC clients do we collect?

The information we gather from our clients help us to continually improve the way we deliver services to our clients and partners. This personal information may include: your name and contact information; date of birth; and preferred communication methods.

We also collect the following information:

  • Sensitive information

The term "sensitive information" in this context refers to information related to your racial or ethnic origin, political opinions, religion or other beliefs, health, or criminal background. Whilst we do not generally collect sensitive information unless it is necessary, we do specifically collect additional relevant information which may help us to assist you in preparing for submitting statements to universities of your choice and to the extent that it is required to assess your readiness for further study. By providing the sensitive information to us, you are consenting to our using it in the manner set out in this Policy.

  • Contacting us via website or otherwise

When you use UKEC website or contact us by post, telephone, fax, email or SMS, we collect, store and use certain personal information that you disclose to us. This includes details such as your name, address, telephone, fax, email and mobile phone number as well as location data and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. If you contact us, we may keep a record of that correspondence.

  • Surveys

We may choose to ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

3. What do we do with the collected personal information?

We use personal information to provide the services you request from UKEC. We may also use the information to advertise products and services. In addition, we use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

We may also use your details to send you newsletters and promotions, and to conduct online surveys or surveys by telephone, via email, or telephone. If you apply for employment at UKEC, we use the personal information you supply to process your job application.

Other than as set out in this Privacy Policy we will not share your personal information with third parties for marketing or any other purposes without your consent, unless we are required to do so by law. We operate an automatic opt-in policy which means that when you request information and we process an application to join a university via our support, we add you to our database.

4. How secure is my information?

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

5. What about links to other websites?

Our site may include links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.

These third-party websites may use technology to send (or "serve") the advertisements that appear on our website directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, web beacons (also known as action tags or single-pixel gifs), and other technologies to measure the effectiveness of their ads and to personalise advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party websites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.

6. What rights do I have in relation to my personal information?

The Data Protection Act 1998 (as amended) gives you the right to access personal information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. If you would like to access your personal information contact us by post to UKEC, 1st Floor, St James Building, 79 Oxford Street, Manchester, M1 6FQ.

7. Notices and revisions

If you have any concern about privacy at UKEC, please e-mail us a thorough description and we will try to resolve the issue for you. Our business changes constantly and our Privacy Policy and the website terms and conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. However, we stand behind the promises we make and will never materially change our policies and practices to make them less protective of client information collected in the past without the consent of affected clients.

Use of cookies

We use cookies for various reasons:

For statistical purposes to track how many individual unique users come to our sites and how often they visit, UKEC uses Google Analytics. Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of UKEC, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. You may opt-out of Google Analytics for Display Advertising and customise Google Display Network ads by using the Ad Settings on Google’s website.

UKEC may use cookies to suggest and deliver content which we believe may be of interest to you, based on your geographic location.

By using our site you are agreeing to the use of cookies as described.

Updating your Personal Information

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to UKEC, 1st Floor, St James Building, 79 Oxford Street, Manchester, M1 6FQ. If you would like to update or remove some or all of your personal information from our system, please email us at customerservice@ukec.com and we will be happy to comply with your request.